What is the first step in managing workplace violence?

The first step in managing workplace violence is the development of a workplace violence policy. This policy serves as a foundational document that clearly outlines the organization’s commitment to preventing workplace violence and establishes the framework for procedures, roles, and responsibilities related to violence prevention. By having a well-defined policy in place, employees are aware of the expectations and protocols for handling incidents and reporting concerns. Additionally, the policy can set the tone for a workplace culture that prioritizes safety, reminding everyone that the organization takes these issues seriously.

While risk assessment, education and training, and risk mitigation are critical components of an effective workplace violence prevention program, they generally follow the establishment of a policy. Without a policy, there is often a lack of direction and clarity on how to approach and handle workplace violence effectively. The policy sets the groundwork for assessing risks, providing training, and implementing specific risk mitigation strategies, ensuring a cohesive approach to safety within the workplace.